Our support team can help with product information, order details, tracking, delivery concerns, return or exchange requests, payment questions and privacy requests.
What to include
For order help, provide the order number and checkout email. Include a tracking number for carrier questions and clear photos or video when reporting damage, a defect, a missing item or an incorrect shipment. Identity verification may be required for a privacy request.
Do not send a complete card number, verification code or account password by ordinary email. Response times may be longer during holidays, high-volume periods or carrier investigations.
Contact details
Email: utaqavo564@gmail.com
Mailing address: 9130 162 St, Surrey, British Columbia, V4N 3C4, Canada
Phone: (604) 806-7378